Returns & Exchanges
At BEL Furniture, we want you to be completely satisfied with your home furniture purchase. If your selection doesn't perfectly fit your space, our streamlined return policy ensures a hassle-free resolution within our specified grace period.
Initiate Your Request
Contact our customer service team within 3 days of delivery or pickup to report any issues or request an exchange for your items.
Verification and Approval
Provide your original sales receipt and photos of the item to ensure it is in original, unblemished condition and eligible for a return.
Schedule Pickup or Drop-off
Once approved, coordinate a time to drop off the item at our warehouse or schedule a professional pickup service for a nominal restocking fee.
Refund Processing
After a successful inspection of the returned furniture, we will issue your refund or store credit, excluding original delivery charges, within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing